1. Do you really offer free shipping on all orders?
Yes! Every order ships 100% free within the U.S.—no minimum purchase required.
2. How long does shipping take?
We process all orders within 1 business day, and most packages arrive within 2–5 business days via USPS. You’ll get a tracking number as soon as your order ships.
3. Do you ship internationally?
Not at this time. We currently ship only within the United States, including all 50 states, U.S. territories, and APO/FPO addresses.
4. Can I return a textbook if I ordered the wrong one?
Absolutely. We offer a 30-day, no-questions-asked return policy. Just make sure the book is unused and in resalable condition. Reach out to us first to receive return instructions.
5. Do I have to pay for return shipping?
- If the return is due to our error (e.g., wrong or damaged book), we’ll cover return shipping.
- If you’re returning for personal reasons (e.g., changed your mind or ordered the wrong item), you’ll be responsible for the return shipping cost.
6. Are digital textbooks refundable?
No. Digital textbooks are non-refundable once downloaded or accessed, so please double-check the product details before purchase.
7. How do I track my order?
Once your order ships, we’ll email you a tracking number. You can use it to follow your package’s journey right to your door.
8. What payment methods do you accept?
We accept all major credit cards, debit cards, and PayPal. Payments are processed securely at checkout.
9. How do I contact customer support?
You can reach us anytime at:
[email protected]
We typically respond within 1 business day.
10. What types of textbooks do you offer?
We carry new, used, and digital textbooks across a wide range of college subjects—science, business, humanities, technology, and more. Our catalog is always growing!